Frequently Asked Questions
Answers to Common Inquiries About Sustainable Living
What is the shipping cost for orders?
The shipping cost varies depending on the destination and weight of the order. You can calculate the shipping cost during the checkout process.
How long does it take to process and ship an order?
We strive to process and ship orders within 1-2 business days. Delivery times may vary depending on the shipping method and destination.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. During the checkout process
Can I track my order?
Yes, once your order is shipped, we will provide you with a tracking number. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier’s website.
Are your products eco-friendly?
Yes, we prioritize sustainability and environmental responsibility. Our products are made using eco-friendly materials and manufacturing processes. We aim to minimize our impact on the environment.
Can I cancel or modify my order?
If you need to cancel or modify your order, please contact our customer support as soon as possible. We will do our best to accommodate your request, depending on the order status.
What is your return policy?
We have a flexible return policy. If you are not satisfied with your purchase, you can return the item within 30 days for a refund or exchange. Please refer to our Returns & Exchanges page for more details.
Do you offer wholesale or bulk discounts?
Yes, we offer wholesale and bulk discounts for eligible orders. Please contact our sales team or fill out the wholesale inquiry form on our website for more information.
How can I contact customer support?
You can reach our customer support team by emailing [email protected] or by calling our Hotline
+94 (0) 37 222 0268
. Our support hours are Monday to Friday, 9 am to 5 pm
Our Products
Coco Peat Products
Explore our range of high-quality coco-peat products. bags, semi-compressed bales, blocks, handy packs, briquettes, and discs & cubes.
Coconut Husk Chips Products
Our coconut husk chips provide excellent aeration, moisture retention, and nutrient absorption, capabilities and promote healthy root development and robust plant growth.
Animal & Pet Bedding Products
Our premium-quality bedding materials provide excellent cushioning, moisture absorption, and odor control, creating a cozy and hygienic environment for your pets.
Coconut Fiber (Coir) Products
Discover our wide range of coconut fiber (coir) products designed to enhance your gardening experience and promote sustainable practices.
Horticulture / Green House Products
Discover our wide range of horticulture and green house products designed to optimize plant growth and productivity.
Other Products
Don't forget to protect your hands and feet with our durable hand gloves and rubber boots, ensuring safety and comfort while working in your garden.